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Privacy Policy

Aus Medical Orthotics works to ensure that your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Please stay updated to any changes to this Privacy Policy by visiting our website.

This Privacy Policy only concerns Aus Medical Orthotics customers and users of our online services.

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Aus Medical Orthotics customer support features you are required to submit personally identifiable information.

Personal information means information that identifies you or could reasonably be used to identify you. Examples of personal information include your name, address, e-mail address, birth date, age, gender, telephone number, account
numbers, education, or other specific types of personal information. Some kinds of personal information are sensitive personal information. In this policy when we use the term personal information, we include sensitive personal information unless we specifically state otherwise.

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Aus Medical Orthotics takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Aus Medical Orthotics may use your personal data for the following purposes:

  • To create and manage your personal account at ausmedicalorthotics.com.au.
  • To process your orders and returns via our online services.
  • To send message notifications of delivery status.
  • To contact you in the event of any problems with the delivery of your items.
  • To answer your queries and to inform you of new or changed services.
  • To send marketing offers such as newsletters.
  • To manage your account by carrying out credit checks.
  • To make analyses in order to provide you with relevant marketing offers and information.
  • To test and improve our systems by which the services are provided.
  • To prevent misuse or improper use of our services.
  • To calculate the Coupons you are entitled to as a member.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

You have the right to request information about the personal data we hold on you at any time. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time.
You can contact us by sending an email to [email protected].

Cookies are small data files that are sent to your browser and saved on your computer or mobile device when you visit a website. Cookies enable the website to store your preferences (such as login, language, font size, and other display preferences) and other information on your computer or mobile device and save you time on subsequent visits by eliminating the need to repeatedly enter the same information.

The use of cookies will help to simplify the login process, provide you with better service on the website, and provide you with personalized content on the website. Cookies also enable Aus Medical Orthotics to maintain and improve our websites by providing Aus Medical Orthotics with information on how visitors find and use our websites, how well the websites are performing, and to compile and analyze the website usage for statistics and trends, Some of the information that we collect using cookies is non-personal information, which means it does not identify you as an individual person.

Through the use of website cookies, we monitor which pages of our website visitors view and how often visitors view them. Through the use of these cookies, we are able to capture standard Web traffic information such as time, date, IP address, and browser, but in most circumstances the information captured cannot identify you as an individual.

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device.

Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

This site is not intended for use by children under the age of 18 and Aus Medical Orthotics does not intentionally collect personal information from such children. If we discover that a child has provided us with personal information online through this website, we will take reasonable steps to delete this information. If you
believe we may have received personal information from a child under the age of 18, please immediately contact us at [email protected].

Aus Medical Orthotics reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Aus Medical Orthotics welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Post: Aus Medical Orthotics

Email: [email protected]

Web: www.ausmedicalorthotics.com.au